For clients with [level] support, you can submit a support request right from your computer by following these steps –
Step 1
Find the life ring icon in your computer’s system tray at the bottom right side of the screen
Step 2
Right click and depending on the type of issue, chose either ‘Request Support’ or ‘Take Screenshot and Request Support’
Step 3
Fill out the details of your issue and submit the form. If you chose to take a screen it will automatically be attached to the support request
For clients who are not subscribed to a support package please fill out the following form –
Submit a Support Ticket
This form is for existing clients to submit support requests. If you would like to contact us for any other issue please use the contact page.